Library Services in the Digital Age

In the age of eBooks and the internet, what do people want in their libraries?

A new report entitled Libraries Services in the Digital Age may provide insights on the future of libraries.

The report, based on a survey conducted by the Pew Research Centre in America, provides information on what library-users currently value; what uses of technology they would like to see at libraries; trends in library use; and what services the library could provide to the public in the future.

Interestingly, the report reveals that “Patrons embrace new technologies – and would welcome
more.  But many still want printed books to hold their central place.”

But librarians involved in the survey say that, as a result of community demand, libraries have already begun to provide many of the services suggested in the report.

Library staff say that the three most popular classes were classes on e-borrowing, classes on how to use handheld reading devices, and online “ask a librarian” research services.

To read more about the present and future of libraries, see the full report – which is available in PDF format.  In addition, further research on all aspects of libraries and librarianship is available via the Library & Information Science databases