Mac Users! EndNote X7 Compatibility Issue

Compatibility issues have been identfied between EndNote X7 (Mac) and the new macOS Sierra.

Thomson Reuters (TR) have released the following announcement:

In preparation for Apple’s release of macOS Sierra on September 20, we have been testing various versions of EndNote. Through our testing, we discovered some issues with the EndNote PDF viewer.

These issues have been reported to Apple, but in the meantime, we recommend that you DO NOT upgrade to macOS Sierra. We are not currently planning a fix to EndNote X7, but will continue to work with Apple to resolve these issues for X8. EndNote X8 should be fully macOS Sierra compatible.”

EndNote X8 is scheduled to be released in November 2016, but may not be deployed immediately by CSU, subject to QA testing in the CSU environment, and compatibility with other CSU applications and services.

If you’d like to know more about the current compatibility issue, try the Thomson Reuters knowledgebase article on the topic, or view the Thomson Reuters forum updates here.

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